We do not issue refunds; however, you may withdraw your wallet balance when you decide to discontinue with Tera.
Our refund decision is final and binding and is made at our exclusive discretion.All refund amounts will be refunded to your account within 7 business days, subject to the limitations set by the bank that issued the credit / debit card.If your situation isn't covered above, please email us at contactus@teraplatforms.com and provide your invoice number.
This Terms and Conditions was last updated on 01 April 2023.